Back to LocalVantage

Privacy Policy

Last updated: September 30, 2025

1. Introduction

LocalVantage ("we," "our," or "us") is a service operated by an individual developer committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

By using our Service, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name and email address
  • Business name and contact information
  • Business description and services offered
  • Service area and location information
  • Payment information (processed securely through Stripe)
  • Communication preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our AI content generation services
  • Generate personalized Google Business Profile posts
  • Process payments and manage subscriptions
  • Send weekly content via email
  • Respond to customer support inquiries
  • Improve our services and user experience
  • Send important service updates and notifications
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service:

  • Stripe - Payment processing
  • Supabase - Database and authentication services
  • Resend - Email delivery service for weekly content
  • Google Gemini 2.5 Flash - AI content generation

4.2 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations
  • Protect our rights and the service
  • Prevent fraud or security issues
  • Protect the safety of users or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through Stripe

6. Data Retention

We retain your personal information as follows:

  • Subscription Cancellation: When you cancel your subscription, we retain your account data so you can reactivate your subscription if desired
  • Account Deletion: When you actively delete your account, we will delete your personal information within 30 days, except for information we are required to retain for legal or regulatory purposes
  • Legal Requirements: Some information may be retained longer if required by law or for legitimate business purposes

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access - Request access to your personal information
  • Correction - Request correction of inaccurate information
  • Deletion - Request deletion of your personal information
  • Portability - Request transfer of your data
  • Objection - Object to processing of your information
  • Restriction - Request restriction of processing

To exercise these rights, please contact us at support@localvantage.co.uk

8. Cookies and Authentication

We use essential cookies and authentication tokens to provide our Service, including maintaining your login session. We do not use tracking cookies or analytics cookies. The cookies we use are necessary for the basic functionality of the Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@localvantage.co.uk

Service: LocalVantage